Emergent Air Transportation
In emergency scenarios where treatment is time-sensitive and specialized care is not locally available, MASA MTS will pay members out-of-pocket expenses associated with emergent fixed-wing and rotary aircraft transport. All flights must be ordered by a first responder or transferring physician who deems air transport as medically necessary. This benefit is only valid within the continental United States, Alaska, Hawaii and/or Canada.
Non-Emergent Air Transportation
If a member requires a higher level of care after being stabilized, MASA MTS will coordinate the inter-facility transfer to the nearest facility capable of providing such care either by a medically-equipped ground ambulance, rotary (i.e. helicopter), or fixed-wing aircraft as may be required to fit the necessary specialized level of care.
Emergency Ground Transportation
MASA MTS will arrange and provide ground ambulance for a member to and from the medical facility or to and from the air ambulance. Basic membership includes ground ambulance transports to and from the air ambulance in conjunction with use of emergency air transportation.
Organ Retrieval / Transportation
MASA MTS will provide air transportation of an organ to be used in an organ transplant. We will also fly members to the commercial airport nearest the medical facility where an organ transplant is scheduled to happen.
Recuperation / Repatriation
If a member is hospitalized while away from home, MASA MTS will fly them to a medical facility near their home to recuperate around family and in familiar surroundings.
If a member requires emergency air transport, MASA MTS will fly the member's spouse, family member or friend to accompany them in the air.
If a member is hospitalized while away from his/her home for more than 7 days, the member may select a family member to visit them during confinement. MASA MTS will provide round trip, common carrier air transportation for the person selected.
Grandchild & Minor Return
When minor children or grandchildren are left unattended as a result of a member using MASA MTS air ambulance service, MASA MTS will provide one-way common carrier air transport for return of the children to the commercial airport nearest the place of residence of the children.
MASA MTS will return vehicles such as cars, vans, RVs or trucks owned or rented by members subsequent to the use of emergency transportation. The vehicle will be carried to the member's place of residence or rental vehicles will be returned to the nearest rental company office or agent.
Mortal Remains Transport
In the event a member dies while away from his/her place of residence, MASA MTS will return his/her remains to the commercial airport nearest his/her residence.
MASA MTS will provide coverage in most countries around the world. Be sure to send your itinerary 10 days prior to traveling. That way, we can prepare our team and ensure the reach of your individual coverage.
If a member utilizes one of our services while a pet is in their possession, we will provide return transportation of the pet to the member’s residence.
MASA MTS provides access to current information about health and safety issues in the countries where Members intend to travel.
MASA MTS will assist members in locating a licensed physician, in the event they require medical care while traveling internationally.
Emergency Message Center
Members will be given access to our Emergency Message Center, where they can easily relay emergency messages regarding their health/or safety to family and/or business contacts while traveling internationally.
Attorney Advisory Service
In the event a member requires legal services while traveling internationally, MASA MTS will assist you in locating a licensed attorney.
In the event a member requires air transportation, repatriation/recuperation, return transportation or mortal remains transportation while traveling internationally, MASA MTS will provide professional translation services to and/or on your behalf.
If a member requires emergency transportation during international travel and does not have the ability to access foreign currency, MASA MTS will provide up to $50,000 USD. Members just provide evidence that they can reimburse MASA MTS for the currency.
I bought my parents a MASA Membership last year for Christmas. A few months ago, my Dad had a stroke while they were in Antigua. MASA medical transport solutions helped get my parents back to Michigan and to their preferred specialists. Now, my Dad is doing great. Thanks to MASA MTS medical, he got the care he needed in the place he desired.
- S. Donaldson
My husband and I purchased MASA several years ago when we decided to go on the road in our motorhome full time. It was the best decision that we ever made. It gives PEACE OF MIND. We would truly recommend MASA. We had to call on their services several times and they were always there to help. Thank you all so much.
- J. Richter
Thanks to MASA for paying the bill. We like MASA so much that we have purchased Lifetime memberships for each of our four children. One of them has had to use it and it worked out well. Thanks again.
- J. Armstrong